From Uncertainty to Clarity – In one hour

Customs challenge? Skip the search. Ask an expert.

Hours spent searching forums and fragmented guidance can leave you stuck in uncertainty and at risk.
Alegrant’s On-Demand Guidance gives you fast, senior-level answers so you can move forward without hesitation.

Who It’s For

  • Founders and Operations Leads facing customs issues they need resolved fast.
  • Finance and Compliance Managers looking for confident, actionable direction not legal theory.
  • Businesses that need clarity without committing to a long project or retainer.

In Just One Session, You Get:

  • A 1-hour video call with a senior customs expert.
  • Clear, tailored advice on your specific situation.
  • A post-call summary email with next steps, references & risk flags.
  • Fixed flat rate: £250 (Excl. VAT) – no hidden fees.

Ask Us Anything About

  • Classification decisions.
  • Origin qualification under FTAs.
  • Customs value calculations.
  • Procedure eligibility or application.
  • Operational customs risk.

🔍 “Can we use this special procedure?”
🧾 “What’s our customs value exposure?”
🚨 “How risky is our current setup?”

Why Leaders Use It

  • Avoid overpayments and unnecessary duty.
  • Prevent penalties or delays.
  • Act faster, without legal memos or bottlenecks.
  • Make informed decisions based on regulatory clarity.

Client Feedback

“Clear advice”
“Alegrant’s expert helped us navigate the customs duties landscape through very clear language and actionable guidance — all in a single session.”
Dr Lorenzo Conti, Founder & Managing Director, Crover

What £250 Buys You

✔️ One hour with a senior customs adviser.
✔️ Summary of steps and risk alerts.
✔️ Saved time, reduced risk, and clarity.
✔️ In many cases, the value is recovered within the same shipment cycle.

How It Works

  1. Get in touch with your question: share your challenge with context.
  2. Book your session: choose a time that suits you.
  3. Meet your expert: get tailored answers, fast.
  4. Receive a summary: with actions, notes, and risk highlights.

No contracts. No hidden agenda. Just clarity when you need it.

Need More Than One Question?

If your issue is complex or recurring, we’ll let you know and point you to one of Alegrant’s full advisory programs. The session still gives you a clear path forward.

Cut through the complexity. Get expert answers. Fast.

“They are the friendliest jurists I’ve ever met! Having someone respond with enthusiasm, empathy, and determination when it feels like the sky is falling—that was a completely new experience for me!””

Elena Bou – Business Designer & Strategist – Agence Arborescence – Marseille – France

FAQ: On-Demand Customs Guidance

How do I book my consultation?

Contact us with a your question or challenge and we’ll send you a link to book your one-hour session with your expert.

What if the consultation does not give us the answers we need?

It’s very unlikely you’ll leave the expert consultation without a clear solution. However, if that were to happen, we’ll either refund your consultation or offer an additional hour (whatever you prefer) to ensure we answer your question.

What if I need to reschedule or cancel my session?

If you need to reschedule or cancel, please send us an email, at least 24 hours in advance of your consultation. We’ll do our best to accommodate your new schedule or help with any changes.

Can other people in my team join the consultation?

Absolutely. We have clients and experts located across several countries so we are used to talk to multi-country teams.

Can consultations be conducted in languages other than English?

Absolutely! Our team of experts is located in several countries and speak multiple languages, including French, Spanish, Italian, Arabic, and Chinese. If you’d prefer your consultation in a specific language, simply mention your preference in the initial questionnaire or reach out to us directly at info@alegrant.com. We’re here to make sure your experience is seamless and personalised.

Or log into your Alegrant account to contact your expert.

Explore how Alegrant Multi-Award-Winning Customs Experts can give you peace of mind and control over your international transactions.

Customs Regulations Guidance