— SERVICES
Customs Team Training Your team keeps escalating decisions they should be able to make themselves
Training built entirely around your products, your transactions, and your own internal documents, not a generic curriculum. Teams leave better placed to handle routine customs decisions without escalating every one externally, backed by a clear action plan.
In-person or virtual | Built from your own processes | Multi-country | Multi-language
— What makes it different
Not training. Training built from a genuine review of how your team actually works.
Most customs training teaches rules. This is different in kind, not just in delivery: sessions are built using your own products, your own transactions, and your own internal documents, which means the line between training and consultancy genuinely blurs. Your team is not learning customs in the abstract; they are working through their own real decisions, with an expert who has looked at your actual paperwork.
That is why clients tell us it does not feel like a workshop bolted onto their business. It feels as if it was built for it, because it was.
Trainers are senior customs practitioners who work on live compliance matters every day, connected to operational reality, not professional trainers reciting a curriculum.
WHAT TEAMS LEAVE WITH
Applied knowledge
Customs obligations understood in the context of your products, routes, and operations, not generic rules.
A clear action plan
A post-training report with takeaways, identified gaps, and prioritised implementation steps.
Confidence to decide
Internal confidence to answer routine questions within the team, instead of sending them externally by default.
— topics
Topics built around your needs
- Customs basis: classification, valuation, procedure, origin, documentation and Incoterms.
- Origin, FTA and rules of origin deep dive: qualification, documentation, risk of incorrect claims.
- Valuation methodology: what customs value includes and where exposure hides.
- Classification rules: how to apply the General Rules of Interpretation.
- Process integration: embedding compliance into ERP, logistics, and procurement workflows.
- Record-keeping: what to keep, how long, and why it matters during an audit.
- Customs agents, intermediaries and border process management.
- Regulatory update sessions: translating recent changes into operational implications.
- Scenario exercises: applying knowledge to your real situations and product lines.
- Your Operating Procedure: training your team to follow it.
FORMATS AVAILABLE
- – In-house Training: in-person workshops, virtual live sessions, multi-day programmes for complex or multi-country topics, hybrid delivery combining live training with reference materials. Available for all team levels, from foundational sessions for non-experts to advanced sessions for customs specialists and senior management.
- – Open sessions: half-day online sessions for participants from different organisations.
— open sessions
Train alongside other teams
Open sessions: half-day online sessions open to all participants from different organisations. See the next session on the Customs Origin page.
— WHO IT’S FOR
Finance teams
Understanding duty costs, classification impact, and customs valuation to improve financial planning.
Logistics and operations
Embedding compliance into daily workflows, shipment preparation, documentation, customs agents management, border processes.
Compliance and legal
Translating regulatory change into internal policy and well-documented decision-making across jurisdictions.
Procurement and sourcing
Understanding origin qualification, FTA utilisation, and the customs implications of sourcing decisions before they are made.
— Pricing
Scoped to what you need, not a standard day rate.
In-house training is designed to your specification, so pricing reflects what you actually need: number of participants, topics, depth, format, and geography. We do not offer standard day rates for a non-standard service. We begin with a free scoping conversation to understand your objectives, followed by a custom proposal with the scope and the fee agreed before work starts.
Open sessions are priced per person.
— faq
- How long does a session typically run? Half-day to multi-day, depending on topic depth and team size, shaped around your objectives, not a template.
- Can multiple teams join the same session? Yes. Multi-team and multi-country sessions are common: finance, logistics, operations, and procurement together, tailored to each group’s role.
- Do we get training certificates? Yes. We provide a certificate of completion for each attendee, confirming the training undertaken and the date. This is designed to support your own internal records, for example as evidence of team competence in the event of a customs audit.
- Is post-training support included? For in-house training, yes: a post-training report with key takeaways, gaps and a prioritised action plan.
— WHAT CLIENTS SAY
“Alegrant de-mystified international trade and the implications of Brexit for our business. We minimised the tariff impact and are now confident to take forward our internationalisation with all its commercial benefits.”
Jean Hamilton
Director HebHomes Limited
“We feel confident we are in compliance with HMRC regulations while trading with the EU post-Brexit. The training was designed specifically for our business needs and every question was answered.”
James MacSween
Logistics & Customs Manager – MacArtney Underwater Technology
Not sure which service fits your situation?
We start with a conversation, no pitch, no obligation. Just a discussion about where you are and what would genuinely help.
● Multi award-winning customs advisory firm ● WCO Academy partner ● Team France Export approved ● La French Tech Aix-Marseille ● Tech Zero member: net zero by 2030 ● Pledge 1% member